Terms1. Prices
Prices are quoted £ per case (unless otherwise stated) including duty & VAT. En primeur prices are quoted in bond (exclusive of duty and VAT).
2. Order and payment
Our minimum order is 12 bottles (9 litres) and all orders are subject to confirmation. Orders cannot be confirmed until payment is received in full; payment may be made by direct transfer to our bank, Visa, Mastercard, Switch or Delta. Wines remain the property of Genesis Wines Limited until paid for in full.
3. Delivery
Delivery is free for most of the U.K for orders over £350 (inc VAT) per consignment. Deliveries will be charged at £20 (inc VAT) for orders of less than £350 with in London postal districts. Please enquire for delivery charges to Scottish Highlands, Northern Ireland, the Channel Islands and other destinations. Export customers can be put in touch with a freight forwarder.
Next day delivery is normally available within the Greater London area. In the rest of England delivery is usually made within 48 hours from confirmation of order and 72 hours in the North of England and Scotland. For en primeur orders you will be informed of their anticipated arrival at our bonded warehouse. The signing of a delivery note by customers for receipt of wine will constitute the acceptance and receipt of that wine.
4. Damaged wines
You undertake to inspect goods on delivery and notify Genesis Wines Limited in writing within 5 days of any damaged wines or other defects.
5. Force majeure
We shall not be liable for any failure to meet our obligations caused by events outside our control.
6. E&OE.
Should you have a complaint or query of any sort, please contact us by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or telephone 020 7963 9060 and we shall aim to reply within 24 (working) hours.
